Email Introduction

A mailbox is an account you create which allows you to view, save and send emails. When you register or transfer a domain name to us, we provide you with up to 5 mailboxes, all with individual email addresses. Check out our email glossary below which includes key words and phrases you may come across when creating mailboxes with us.

 

Email address

An address acts as a unique identifier for a particular mailbox e.g. yourname@yourdomain.com. This can then be used to send and receive emails.

 

Mailbox

This is an account you create which allows you to view, save and send emails. When you register or transfer a domain name through us, we provide you with up to 5 mailboxes, all with individual email addresses.

 

Mail client

So, you’ve set up your mail boxes but wouldn’t you like to pick up and send mail through your phone or another email account. Mail clients are just another name for an application that allows you to access, manage and download your emails to your computer. These include MS Outlook, Mac Mail, Mozilla Thunderbird, Eudora and Opera Mail. All of which are compatible with our mail services.

 

Webmail

Webmail allows you to access your emails online, without using an email application on your computer. We provide our own webmail, with any domain registered with us. Our webmail partner is Roundcube.

 

Alias

If you register a domain with us, you’ll have the option of creating up to 5 individual mailboxes associated with that domain. Each mailbox has 1 primary address, but you can add an unlimited number of alternate addresses as well. These are your ‘alias’ email addresses. So, say you created a mailbox with the primary address yourname@yourdomain.com, you could later add info@yourdomain.com and admin@yourdomain.com as aliases. Any mail sent to any of these address will then be delivered to the same mailbox (yourname@yourdomain.com).

Note: Please be aware that you cannot login to Webmail using an alias and all alias addresses MUST be unique across the whole account. Creating any duplicate addresses (you can only use an address once, whether it’s for a mailbox, or an alias) can cause a conflict and mail may NOT be delivered.

 

SMTP

Simple mail transfer protocol used as your ‘Outgoing mail server’. This is for sending mail across networks.

 

POP

Post office protocol. For receiving mail from a remote server i.e. your ‘Incoming mail server’

 

IMAP

Internet message access protocol. Used for incoming mail. Enables you to keep a copy of the messages while you download them on your computer, via a mail client application such as Outlook

 

SSL

Secure sockets layer. A secure way of communicating via email.

 

Port

A port is a way of identifying applications running on your computer. The port number, along with your computer’s IP address makes connection possible. So, if your IP address is your house address, think of the port number as the post/zip code.

 

Incoming mail server

The server address where incoming mail is stored, and then downloaded to your email client.

 

Outgoing mail server

The server address which picks up outgoing email sent to it by your client.

 

 

 

 

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